TERMS & CONDITIONS

Acceptance of your Order

Once an order is placed you will receive a confirmation acknowledging your details. This is an acknowledgement of your details and is not a confirmation of your order. A contract between you and SexyShorty.com is confirmed once you receive an email with your tracking information. We reserve the right not to accept your order if the item is out of stock, does not pass our quality checking stage, or if we are unable to obtain authorization for payment.  All orders are subject to availability and confirmation of the order price.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices that appear on the Website are accurate, there may be cases where errors occur. If we discover an error in the price of any products that you have ordered, we will inform you of this as soon as possible and, give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, your order will be treated as cancelled. If you cancel and you have already paid for the products, you will receive a full refund.

If items that you order are out of stock, subject to a delay, or have detail or description errors we will try to contact you at the email address you provided. If we cannot contact you in regards to our out of stock orders we will cancel these within 48 hours and you will receive a full refund.

We aim to dispatch all orders within 7 working days subject to credit clearance and address verification. All UK and international shipments are delivered by DHL Express service. All first time orders must be shipped to the billing address.

All shipments sent with DHL require a signature as proof of delivery. Shipments are insured whilst in transit from SexyShorty.com until the parcel is signed for, at which point responsibility for your purchased goods passes to you. The tracking information is available in your account information once a shipment has been generated with DHL. You may use this to track your parcel at www.dhl.com. If your tracking information is not available, please email shipping@sexyshorty.com.

DHL may authorize parcels to be left at an agreed location (eg. Outside the delivery address). A signed note will be required and this will be used as proof of delivery. Customers that authorize this form of delivery do so at their own risk. Neither DHL nor SexyShorty.com are responsible for lost/stolen parcels.

Payment

You can choose to pay with PayPal or with a debit or credit card.

When selecting the Paypal option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to SexyShorty.com.

We accept Visa, Master Card, American, Express, Maestro and Diners cards. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time customers, we only ship to the billing address.

By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full. Payment is only debited from your card at time of dispatch.

All transactions on this website are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment.

To give you even more security when shopping with SexyShorty.com, we use MasterCard® SecureCodeTM. To find out more, visit the MasterCard Securecode website

If you have any questions about paying online please contact us info@sexyshorty.com